Child Support Enforcement

August is Child Support Program Awareness Month

Address Change Information

Even though you may receive your support payments via direct deposit or the Ohio e-Quick Pay debit card, you still need to keep your address updated with the agency to ensure continued receipt of important legal documents and/or case status information.

You can report changes in your ADDRESS by contacting us at (513)732-7248 or sending us an email by clicking on ClermontSupportsKids@odjfs.state.oh.us. If you know your investigator's name, you can e-mail him/her directly. See the "Contact Us/Directions" tab for a staff directory.

Contact Us

Clermont County Child Support Enforcement
2400 Clermont Center Drive, Suite 107, Batavia, OH 45103
(513) 732-7248
1-(800) 571-0943

To send us an email, click on ClermontSupportsKids@odjfs.state.oh.us

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Throughout Life .... Support Matters

Graduation Announcement

The emancipation date of a child is the date a child reaches age 18 and has graduated or withdrawn from high school (whichever date is latest), but not to exceed the age of 19.

It is important to notify Child Support Enforcement of the status of your 18 or soon to be 18 year old child as early as four months prior to the date of emancipation to ensure proper continuation or termination of child support order.

Please e-mail the following information to: ClermontSupportsKids@odjfs.state.oh.us or contact us at (513-732-7248).

Your name
Your telephone number
Your social security no.
10 digit SETS case no. if known
Child's full name
Child's date of birth
Name of your child's accredited high school
Date of graduation or withdrawal from school

Payment & Balance Information

To ensure the confidentiality of your case information Clermont County Child Support has discontinued relaying payment and balance information via the telephone. To check for payments or balances call 1-800-860-2555 or the TDD (Telecommunications Device for the Deaf) is 1-866-500-3784 or click on the Internet Payment Status website www.jfs.ohio.gov/ocs. A PIN (Personal identification number) is necessary to access information on either system. Click here for more information about your PIN.

Hot Spots

Unemployed or Underemployed?

Are you having difficulty meeting your child support & medical insurance obligation with your current employment situation? Need some assistance obtaining employment or training?

Click here to go to our new Payor Career Opportunity Program page.

Settlements and Support

Many times, it is the unexpected call that leads to a large child support collection.

An obligor can find himself or herself in a fender bender or a work related accident. This information can prove useful to the Child Support Enforcement Agency when a person who pays child support falls behind in making payments. Click here for related story* The legal staff of the CSEA needs to be informed of these incidents so that efforts can be made to either intervene in legal actions or contact can be made with the appropriate individuals in order to seek an assignment of benefits/proceeds. Please notify your caseworker if you learn that a person who pays child support is in a situation where a lump sum proceed may become available to him through a work related injury or other situation in which a law suit may be or has been filed. Information that a person may be an heir to an estate can also be relevant and lead to possible child support collections. A listing of caseworkers can be found on our website under the heading, "Contact Us," or you can call our general line at 513-732-7248, and ask to speak to your caseworker to share any information.