To ensure the confidentiality of your case information, Clermont County Child Support has discontinued relaying payment and balance information via the telephone. To check for payments or balances call 1-800-860-2555 or the TDD (Telecommunications Device for the Deaf) is 1-866-500-3784 or sign on to the Ohio Child Support Customer Service Web Portal at http://jfs.ohio.gov/Ocs/index.stm
Click on the picture above to be driven to 3 questions, once you answer those questions you will receive the link Fathering in 15.
Clermont County Child Support Caseload Assignment
(Child Support and/or Medical Order exist) If the non-custodial parent/payor’s last name begins with:
Enforcement Investigators
A – Boo Jordan Criscillis (513) 732-7434 Jordan.Criscillis@jfs.ohio.gov
Bop – Collins, A. Olivia Mansour (513) 732-7703 Olivia.Mansour@jfs.ohio.gov
Collins, B. – Daniel E. Carmarie Guzman (513) 732-7247 Carmarie.Guzman@jfs.ohio.gov
Daniel, F. – Fol Jacob McElfresh (513) 732-7725 Jacob.McElfresh@jfs.ohio.gov
Fom – Gard Jayla Watson (513) 732-7742 Jayla.Watson@jfs.ohio.gov
Gare – Gle Jordan Criscillis (513) 732-7434 Jordan.Criscillis@jfs.ohio.gov
Glf – Grub Olivia Mansour (513) 732-7703 Olivia.Mansour@jfs.ohio.gov
Gruc – Han Jennye Penny (513) 732-7159 Jennye.Penny@jfs.ohio.gov
Hao – Haz Nancy Norton (513) 732-7679 Nancy.Norton@jfs.ohio.gov
He – Helton Mark Salyers (513) 732-7786 Mark.Salyers@jfs.ohio.gov
Hem – Hinkle Jordan Criscillis (513) 732-7434 Jordan.Criscillis@jfs.ohio.gov
Hinkm – How Olivia Mansour (513) 732-7703 Olivia.Mansour@jfs.ohio.gov
Howb – Las Jayla Watson (513) 732-7742 Jayla.Watson@jfs.ohio.gov
Lat – Lee Olivia Mansour (513) 732-7703 Olivia.Mansour@jfs.ohio.gov
Lef – Lou Jacob McElfresh (513) 732-7725 Jacob.McElfresh@jfs.ohio.gov
Lov – Marsh Jayla Watson (513) 732-7742 Jayla.Watson@jfs.ohio.gov
Marsha – Mir Amanda VanWinkle (513)732-7451 Amanda.VanWinkle@jfs.ohio.gov
Mis – Ral Jennye Penny (513) 732-7159 Jennye.Penny@jfs.ohio.gov
Ram – Richmon Nancy Norton (513) 732-7679 Nancy.Norton@jfs.ohio.gov
Richn – Schil Mark Salyers (513) 732-7786 Mark.Salyers@jfs.ohio.gov
Schim – Stor Nancy Norton (513) 732-7679 Nancy.Norton@jfs.ohio.gov
Stos – Ten Angie Leach (513)732-7704 Angie.Leach@jfs.ohio.gov
Teo – Z Mark Salyers (513) 732-7786 Mark.Salyers@jfs.ohio.gov
Enforcement Specialized Caseloads
Cases with no current support order – Arrearage only
A – I Lori Parker (513) 732-7442 Lori.Parker@jfs.ohio.gov
J – Z Bill Murphy (513)732-7564 William.Murphy@jfs.ohio.gov
Children Services and Domestic & Family Violence
A – Z Angie Leach (513)732-7704 Angie.Leach@jfs.ohio.gov
Personnel/Confidential
Angie Leach (513)732-7704 Angie.Leach@jfs.ohio.gov
Personnel/Confidential Family Violence
Angie Leach (513)732-7704 Angie.Leach@jfs.ohio.gov
Spousal Support Only
Toby Cantrell (513) 732-7368 Toby.Cantrell@jfs.ohio.gov
Out of State Child Support Orders
Non-Custodial parent’s residence confirmed in another state and interstate action taken
Toby Cantrell (513) 732-7368 Toby.Cantrell@jfs.ohio.gov
Custodial parent resides out of state and non-custodial parent resides in Clermont County
Lori Parker (513) 732-7442 Lori.Parker@jfs.ohio.gov
Criminal Non Support/Diversion & Probation
Lauri Zagar (513) 732-7563 Lauri.Zagar@jfs.ohio.gov
Incarcerated
Jaime Vianello (513) 732-7823 Jaime.Vianello@jfs.ohio.gov
Support/Paternity Establishment Investigators
A–F Angela Hesler (513) 732-7726 Angela.Hesler@jfs.ohio.gov
G-N Sally Baird (513) 732-7446 Sally.Baird@jfs.ohio.gov
O-Z Stephanie Bauer (513) 732-7893 Stephanie.Bauer@jfs.ohio.gov
Support/Paternity Establishment Specialized
Children’s Services Cases and FVI/DV and Personnel Confidential Cases – Sally Baird
(513) 732-7446 Sally.Baird@jfs.ohio.gov
Financial
Payments/smiONE –Robin Reeves (513) 732-7369 Robin.Reeves@jfs.ohio.gov
Tax Offset and Recoupments – Barb Dumford (513) 732-7828 Barb.Dumford@jfs.ohio.gov