Important changes coming for Child Support Payment Central (CSPC)

URGENT:  If you fail to keep us informed of your current address, you will miss important information regarding disbursement options for your child support payments.  Please visit the web portal at http://jfs.ohio.gov/ocs/index.stm to verify your address and contact information.  Address change form.

CARD HOLDER OUTREACH LETTERS

Starting July 1, 2019, the Ohio e-QuickPay Debit MasterCard will be discontinued, and a new smiONE Visa debit card will take its place.

Key dates:

April 1, 2019       New enrollments in Ohio eQuickPay will cease.  Customers can enroll in direct deposit until the enrollment period opens for new customers after July 1.

June 28, 2019     Payments to Ohio eQuickPay will cease but funds will remain on the card until there is a zero balance.

July 1, 2019         CSPC is under a new statewide contract.  Payments will be applied to the new smiONE Debit Visa Card.  This will be an automatic transition for existing customers who have Ohio eQuickPay.  Customers will have two cards until the balance is zero on eQuickPay debit card.  You can withdraw your funds from the eQuickPay card and deposit them to your new smiONE card at any bank teller.  You must know your exact eQuickPay card balance as the teller will not have access to this information.

July 1, 2019         Enrollment forms for new customers from April 1 to July 1 will be issued.  Customers will have the opportunity to select direct deposit, new debit card, or will mandatorily enrolled in the new debit card if they do not indicate a choice.

Exciting new card features include:

Expanded debit card features

CSPC Transition Frequently Asked Questions  

For Additional Questions visit jfs.ohio.gov/OCS