The Ohio SMART e-Pay website provides services to employees, non-custodial parents and custodial parents. Payments made through this site are free of charge. Click on this link https://oh.smartchildsupport.com.
Making Credit/Debit Card Payments is Simple!
There are many options to pay child support with a credit or debit card:
Credit or debit card payments can be made in person at Clermont County’s Child Support Office, 2400 Clermont Center Drive, Suite 107, Batavia, Ohio 45103.
Payments can be made by telephone through your caseworker (see “About Us” tab for caseworker contact information) or call the main child support telephone number (513) 732-7248.
Even though you may receive your support payments via direct deposit or the smiONE Visa pre-paid debit card, you still need to keep your address updated with the agency to ensure continued receipt of important legal documents and/or case status information.
You can report changes in your ADDRESS by contacting us at 513-732-7248 or sending us an email by clicking on ClermontSupportsKids@jfs.ohio.gov. If you know the staff member’s name, you can email them directly. Click on Staff Directory for the email address.
Employer Electronic Child Support Payment Options
Urgent – Temporary or Civil Protection Orders
If you are a party to a temporary or civil protection order please notify Clermont County Child Support and provide a copy of the court order. Upon receipt of the order, the case will be flagged as family violence.
What is Child Support Video
Payment and Balance Information
To ensure the confidentiality of your case information, Clermont County Child Support has discontinued relaying payment and balance information via the telephone. To check for payments or balances call 1-800-860-2555 or the TDD (Telecommunications Device for the Deaf) is 1-866-500-3784 or sign on to the Ohio Child Support Customer Service Web Portal at http://jfs.ohio.gov/Ocs/index.stm
So much information at your fingertips
Learn how can send messages to your caseworker, sign up for the Web Portal to review payments and so much more!
Click on the youtube video to get more information