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Clermont Supports Kids
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      • Arrearages What Are They
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      • License Suspension
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      • Paternity Establishment
      • Support Establishment
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      • Waiver and Compromise
  • Services Provided
    • Establishing Child & Medical Support Orders
    • Establishing Paternity
    • Locating Non-Custodial Parents
    • Military & Veterans
    • Order Termination-Emancipation
    • Review & Adjustment - Modification
  • Payments
    • Employer Payments
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    • Custodial Parent Payments
  • Enforcement
    • Enforcing Child Support
    • Interstate Enforcement
    • License Suspension
    • Medical Support
    • National Medical Support Notice
    • Passport Denial Program
  • Tax Offset
    • Tax Offset Program
    • Tax Offset FAQ's
    • Guide to Filing Taxes
  • Espanola
    • Spanish General Information
    • Spanish Paternity
    • Spanish Administrative Review
  • Employers
    • Employer Resources
    • Deducting Child Support Tips
  • Forms

Making Credit Card Payments is Simple!

There are many options to pay child support with a credit or debit card…

The Importance of Paternity

Paternity is a legal determination between the natural father and a child.  When parents are not married at the time a child is born…

So much information at your fingertips

Learn how can send messages to your caseworker, sign up for the Web Portal to review payments and so much more…

Free Parent Support Program Being used in 88 counties

At least two parents in each of Ohio’s 88 counties have access the state’s free online parent support program, according to Ohio Department of Job and Family Services (ODJFS) Director Matt Damschroder.

The Positive Parenting Program (Triple P) is funded by the Governor’s Children’s Initiative, ODJFS and the Ohio Children’s Trust Fund (OCTF), according to a release from ODJFS.

“It’s so encouraging that more than 6,000 parents across Ohio have registered for the Triple P program,” Damschroder said. “The new strategies parents can take away from this curriculum can set their children on a path toward academic, social and emotional success.”

Triple P emphasizes creating a non-judgmental connection between parents and children, according to Kara Wente, director of the Governor’s Children’s Initiative.

“Whether that involves academic issues, social struggles or emotional challenges, Triple P builds communication skills,” Wente said. “Children and teens want to know they’re being heard, and Triple P studies show consistent conversations build trust, increase academic achievement and reduce anxiety.”

Triple P is used in more than 30 countries and is based on four decades of data. For parents of younger children, modules include “Encouraging Behavior You Like,” “Managing Misbehavior,” and “Raising Confident, Capable Kids.” Teen topics are similar but also include “Teaching New Skills” and “Planning Ahead for Risky Situations.”

Ohio families are encouraged to visit www.triplep-parenting.com/oh-en/triple-p/ to sign up for the program.

What is Child Support Video

https://www.youtube.com/watch?v=Yzkb_ol8Hk4

Employer Electronic Child Support Payment Options

Payment and Balance Information

To ensure the confidentiality of your case information, Clermont County Child Support has discontinued relaying payment and balance information via the telephone.  To check for payments or balances call 1-800-860-2555 or the TDD (Telecommunications Device for the Deaf) is 1-866-500-3784 or sign on to the Ohio Child Support Customer Service Web Portal at http://jfs.ohio.gov/Ocs/index.stm

Ohio E-Smart Child Support Website

The Ohio SMART e-Pay website provides services to employees, non-custodial parents and custodial parents.  Payments made through this site are free of charge.  Click on this link https://oh.smartchildsupport.com.

Address Change Information

Even though you may receive your support payments via direct deposit or the smiONE Visa pre-paid debit card, you still need to keep your address updated with the agency to ensure continued receipt of important legal documents and/or case status information.

You can report changes in your ADDRESS by contacting us at 513-732-7248 or sending us an email by clicking on ClermontSupportsKids@jfs.ohio.gov.  If you know the staff member’s name, you can email them directly.  Click on Staff Directory for the email address.

Urgent – Temporary or Civil Protection Orders

If you are a party to a temporary or civil protection order please notify Clermont County Child Support and provide a copy of the court order.  Upon receipt of the order, the case will be flagged as family violence.

Contact Us

Clermont County Child Support
2400 Clermont Center Drive,
Ste. 107
Batavia, Ohio 45103

(513)732-7248
(800)571-0943
Fax (513)732-7444

Email ClermontSupportsKids

Staff Directory

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Hours of Operation

Hours of operation are Monday through Friday from 8:00 a.m. to 4:30 p.m. Caseworkers will attempt to accommodate requests for appointments prior to 8:00 a.m. or after 4:30 p.m.

Holiday Schedule Office Closed

Please note: Departments not under the jurisdiction of the Board of Commissioners may follow a different Holiday Schedule.

Mon. May 29, 2023 Memorial Day

Mon. June 19, 2023 Juneteenth Day

Tues. July 4, 2023 Independence Day

Mon. Sept. 4, 2023 Labor Day

Fri. Nov. 10, 2023 Veterans’ Day (Observed)

Thurs. Nov. 23, 2023 Thanksgiving Day

Fri. Nov. 24, 2023 Friday after Thanksgiving

Mon. Dec. 25, 2023 Christmas Day

 

Directions

Traveling east from Interstate 275 take State Route 32-Batavia exit off Interstate 275; travel east for approximately 10 miles. There will be an intersection with a traffic light at Bauer Road; make a left turn at the traffic light onto Bauer Rd. The next turn will be Clermont Center Drive off Bauer Rd.  Child Support is located in the last two story building on the drive (West Entrance). There is a parking lot across from the entrance of the building and a turnaround for drop off if necessary.

Traveling west on State Route 32, look for the intersection of Bauer Road with a traffic light. At the traffic light make a right turn onto Bauer Rd. The next turn will be Clermont Center Drive off Bauer Rd.  Child Support is located in the last two story building on the drive (West Entrance). There is a parking lot across from the entrance of the building and there is a turnaround for drop off if necessary.

Related Links

Clermont County Home
Clermont County Children’s Services
Clermont County Juvenile Court
Clermont County Ohio Means Jobs
Clermont County Domestic Relations Court
Clermont County Public Assistance

Clermont County Calendar

© 2023, Clermont Supports Kids. All Rights Reserved.

2400 Clermont Center Drive, Ste. 107 Batavia, OH 45103 513.732.7248 Login