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Clermont Supports Kids
  • About Us
    • General
      • Awards
      • Mission Statement
    • Fact Sheets
      • Administrative Enforcement Tools
      • Administrative Hearings
      • Administrative Review and Adjustment
      • Arrearages What Are They
      • Child Support General Information
      • Graduation Information
      • Interstate Frequently Asked Questions
      • License Suspension
      • Order Termination
      • Paternity Establishment
      • Support Establishment
      • Tax Offset
      • Waiver and Compromise
  • Services Provided
    • Establishing Child & Medical Support Orders
    • Establishing Paternity
    • Locating Non-Custodial Parents
    • Military & Veterans
    • Order Termination-Emancipation
    • Review & Adjustment - Modification
  • Payments
    • Employer Payments
    • Noncustodial Parent Payments
    • Custodial Parent Payments
  • Enforcement
    • Enforcing Child Support
    • Interstate Enforcement
    • License Suspension
    • Medical Support
    • National Medical Support Notice
    • Passport Denial Program
  • Tax Offset
    • Tax Offset Program
    • Tax Offset FAQ's
    • Guide to Filing Taxes
  • Espanola
    • Spanish General Information
    • Spanish Paternity
    • Spanish Administrative Review
  • Employers
    • Employer Resources
    • Deducting Child Support Tips
  • Forms

Interested in working for Clermont County?

Clermont County has many job postings…

The Importance of Paternity

Paternity is a legal determination between the natural father and a child.  When parents are not married at the time a child is born…

Graduation Information

Is your child turning 18 and/or graduating from high school? How will the CSEA know when to stop my child support?…

Ohio E-Smart Child Support Website

The Ohio SMART e-Pay website provides services to employees, non-custodial parents and custodial parents.  Payments made through this site are free of charge.  Click on this link https://oh.smartchildsupport.com.

Making Credit/Debit Card Payments is Simple!

There are many options to pay child support with a credit or debit card:

Credit or debit card payments can be made in person at Clermont County’s Child Support Office, 2400 Clermont Center Drive, Suite 107, Batavia, Ohio 45103.

Payments can be made by telephone through your caseworker (see “About Us” tab for caseworker contact information) or call the main child support telephone number (513) 732-7248.

Payments can also be made online at https://oh.smartchildsupport.com or by phone at (1-888-965-2676 and select option 5.

Payments can be made online through the Office of Child Support Customer Service Web Portal click here http://jfs.ohio.gov/Ocs/index.stm

You may use Discover, MasterCard, Visa, American Express, China UnionPay, Diners Club International, or JCB to make your payment.

For clients interested in scheduling recurring credit card payments, please visit  https://oh.smartchildsupport.com to establish your secure account.

There are no fees for credit/debit card payments.

Address Change Information

Even though you may receive your support payments via direct deposit or the smiONE Visa pre-paid debit card, you still need to keep your address updated with the agency to ensure continued receipt of important legal documents and/or case status information.

You can report changes in your ADDRESS by contacting us at 513-732-7248 or sending us an email by clicking on ClermontSupportsKids@jfs.ohio.gov.  If you know the staff member’s name, you can email them directly.  Click on Staff Directory for the email address.

 

Employer Electronic Child Support Payment Options

Urgent – Temporary or Civil Protection Orders

If you are a party to a temporary or civil protection order please notify Clermont County Child Support and provide a copy of the court order.  Upon receipt of the order, the case will be flagged as family violence.

What is Child Support Video

https://www.youtube.com/watch?v=Yzkb_ol8Hk4

Payment and Balance Information

To ensure the confidentiality of your case information, Clermont County Child Support has discontinued relaying payment and balance information via the telephone.  To check for payments or balances call 1-800-860-2555 or the TDD (Telecommunications Device for the Deaf) is 1-866-500-3784 or sign on to the Ohio Child Support Customer Service Web Portal at http://jfs.ohio.gov/Ocs/index.stm

Contact Us

Clermont County Child Support
2400 Clermont Center Drive,
Ste. 107
Batavia, Ohio 45103

(513)732-7248
(800)571-0943
Fax (513)732-7444

Email ClermontSupportsKids

Staff Directory

Suggestions?
If you have suggestions to improve our website, what information would be useful to you? Help us meet your informational needs by contacting us with your suggestions.

 

Hours of Operation

Hours of operation are Monday through Friday from 8:00 a.m. to 4:30 p.m. Caseworkers will attempt to accommodate requests for appointments prior to 8:00 a.m. or after 4:30 p.m.

Holiday Schedule Office Closed

Mon. May 30, 2022 Memorial Day

Mon. June 20, 2022 Juneteenth Day (Observed)

Mon. July 4, 2022 Independence Day

Mon. Sept. 5, 2022 Labor Day

Fri. Nov. 11, 2022 Veteran’s Day

Thurs. Nov. 24, 2022 Thanksgiving Day

Fri. Nov. 25, 2022 Friday after Thanksgiving

Mon. Dec. 26, 2022 Christmas Day (Observed)

Directions

Traveling east from Interstate 275 take State Route 32-Batavia exit off Interstate 275; travel east for approximately 10 miles. There will be an intersection with a traffic light at Bauer Road; make a left turn at the traffic light onto Bauer Rd. The next turn will be Clermont Center Drive off Bauer Rd.  Child Support is located in the last two story building on the drive (West Entrance). There is a parking lot across from the entrance of the building and a turnaround for drop off if necessary.

Traveling west on State Route 32, look for the intersection of Bauer Road with a traffic light. At the traffic light make a right turn onto Bauer Rd. The next turn will be Clermont Center Drive off Bauer Rd.  Child Support is located in the last two story building on the drive (West Entrance). There is a parking lot across from the entrance of the building and there is a turnaround for drop off if necessary.

Related Links

Clermont County Home
Clermont County Children’s Services
Clermont County Juvenile Court
Clermont County Ohio Means Jobs
Clermont County Domestic Relations Court
Clermont County Public Assistance

Clermont County Calendar

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2400 Clermont Center Drive, Ste. 107 Batavia, OH 45103 513.732.7248 Login