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Clermont Supports Kids
  • About Us
    • General
      • Awards
      • Mission Statement
    • Fact Sheets
  • Services Provided
    • Establishing Child & Medical Support Orders
    • Establishing Paternity
    • Locating Non-Custodial Parents
    • Military & Veterans
    • Order Termination-Emancipation
    • Review & Adjustment - Modification
  • Payments
    • Employer Payments
    • Noncustodial Parent Payments
    • Custodial Parent Payments
  • Enforcement
    • Enforcing Child Support
    • Interstate Enforcement
    • License Suspension
    • Medical Support (Health Insurance)
    • National Medical Support Notice
    • Passport Denial Program
  • Tax Offset
    • Tax Offset Program
    • Tax Offset FAQ's
    • Guide to Filing Taxes
  • Espanol
    • Spanish General Information
    • Spanish Paternity
    • Spanish Administrative Review
  • Employers
    • Employer Resources
    • Deducting Child Support Tips
  • Forms

Texting your payment is now available!

If the payor opts into Pay by Text, they will link a credit card and schedule text message payment reminders at a frequency of their choosing. Payments are processed when payors respond to the text message….

Changes to the smiOne debit enrollment process

Effective September 15, 2025, the Ohio Child Support Payment Central (CSPC) has made important updates to the smiONE debit card enrollment process…

New Child Support Portal Log in Process

We are changing our log in process for the Child Support Portal…

How To File A Civil Rights Complaint

If you believe you have been delayed or denied services because of your race, color, religion, disablility, age, gender, sexual orientation or national origin, you may file a complaint within 180 days of the incident or treatment.

For questions about how to file a compaint, call the ODJS Bureau of Civil Rights, toll-free, at 1-866-227-6353. For more information, review the civil rights section of the ODJFS Program Enrollment and Benefit Information document.

Clermont County Health and Wellness Day

Address Change Information

Even though you may receive your support payments via direct deposit or the smiONE Visa pre-paid debit card, you still need to keep your address updated with the agency to ensure continued receipt of important legal documents and/or case status information.

You can report changes in your ADDRESS by contacting us at 513-732-7248 or sending us an email by clicking on ClermontSupportsKids@jfs.ohio.gov.  If you know the staff member’s name, you can email them directly.  Click on Staff Directory for the email address.

Payment and Balance Information

To ensure the confidentiality of your case information, Clermont County Child Support has discontinued relaying payment and balance information via the telephone.  To check for payments or balances call 1-800-860-2555 or the TDD (Telecommunications Device for the Deaf) is 1-866-500-3784 or sign on to the Ohio Child Support Customer Service Web Portal at http://jfs.ohio.gov/Ocs/index.stm

Urgent – Temporary or Civil Protection Orders

If you are a party to a temporary or civil protection order please notify Clermont County Child Support and provide a copy of the court order.  Upon receipt of the order, the case will be flagged as family violence.

Employer Electronic Payment Options

https://www.youtube.com/watch?app=desktop&v=NG1UJdeI4Sc

Ohio E-Smart Child Support Website

The Ohio SMART e-Pay website provides services to employees, non-custodial parents and custodial parents.  Payments made through this site are free of charge.  Click on this link https://oh.smartchildsupport.com.

Contact Us

Clermont County Child Support
2400 Clermont Center Drive,
Ste. 107
Batavia, Ohio 45103

(513)732-7248
(800)571-0943
Fax (513)732-7444

Email ClermontSupportsKids

Staff Directory

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Hours of Operation

Hours of operation are Monday through Friday from 8:00 a.m. to 4:30 p.m. Caseworkers will attempt to accommodate requests for appointments prior to 8:00 a.m. or after 4:30 p.m.

Holiday Schedule Office Closed

Please note: Departments not under the jurisdiction of the Board of Commissioners may follow a different Holiday Schedule.

Thurs. Nov. 27, 2025 Thanksgiving Day

Fri. Nov. 28, 2025 Friday after Thanksgiving

Thurs. Dec. 25, 2025 Christmas Day

 

Directions

Traveling east from Interstate 275 take State Route 32-Batavia exit off Interstate 275; travel east for approximately 10 miles. There will be an intersection with a traffic light at Bauer Road; make a left turn at the traffic light onto Bauer Rd. The next turn will be Clermont Center Drive off Bauer Rd.  Child Support is located in the last two story building on the drive (West Entrance). There is a parking lot across from the entrance of the building and a turnaround for drop off if necessary.

Traveling west on State Route 32, look for the intersection of Bauer Road with a traffic light. At the traffic light make a right turn onto Bauer Rd. The next turn will be Clermont Center Drive off Bauer Rd.  Child Support is located in the last two story building on the drive (West Entrance). There is a parking lot across from the entrance of the building and there is a turnaround for drop off if necessary.

Related Links

Clermont County Home
Clermont County Children’s Services
Clermont County Juvenile Court
Clermont County Ohio Means Jobs
Clermont County Domestic Relations Court
Clermont County Public Assistance

Upcoming Events

2400 Clermont Center Drive, Ste. 107 Batavia, OH 45103 513.732.7248 Login

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