To ensure the confidentiality of your case information, Clermont County Child Support has discontinued relaying payment and balance information via the telephone. To check for payments or balances call 1-800-860-2555 or the TDD (Telecommunications Device for the Deaf) is 1-866-500-3784 or sign on to the Ohio Child Support Customer Service Web Portal at http://jfs.ohio.gov/Ocs/index.stm
Click on the picture above to be driven to 3 questions, once you answer those questions you will receive the link Fathering in 15.
There are many options to pay child support with a credit or debit card:
Credit or debit card payments can be made in person at Clermont County’s Child Support Office, 2400 Clermont Center Drive, Suite 107, Batavia, Ohio 45103.
Payments can be made by telephone through your caseworker (see “About Us” tab for caseworker contact information) or call the main child support telephone number (513) 732-7248.
Payments can also be made online at https://oh.smartchildsupport.com or by phone at (1-888-965-2676 and select option 5.
Payments can be made online through the Office of Child Support Customer Service Web Portal click here http://jfs.ohio.gov/Ocs/index.stm
You may use Discover, MasterCard, Visa, American Express, China UnionPay, Diners Club International, or JCB to make your payment.
For clients interested in scheduling recurring credit card payments, please visit https://oh.smartchildsupport.com to establish your secure account.
There are no fees for credit/debit card payments.